AFFORDABLE IT SUPPORT SERVICES FROM ENDERBY TO VERNON
Here at Bassani Tech, we believe in affordable IT services for otherwise neglected local small businesses. There seems to be no options for businesses that don’t require the full gamut of large corporate IT managed services. As a small to medium business ourselves, we get it. Process, clarity, saving time—these are all things that are top priorities for any business. Anything that can throw a wrench into your day takes away from what’s really important—helping you build your business and support your own clients.
With Bassani Tech IT Support, you have a partner to support you, your staff, and your IT. No matter the urgency, time of day, or technology issue that arises. We keep you remaining functional to meet the needs of your clients. Having us as a managed service provider gives you an incredible amount of freedom.
Be Certain That Your IT Concerns Are Covered at All Times
Tiered IT Support Services to Fit Your Budget
At Bassani Tech, we are more than just IT support—we’re your dedicated technology partner. Our managed services give you the freedom to focus on your business while we take care of the technology behind it. Whether you need overnight server upgrades or help managing desktops for your growing company, an IT service plan is the best way to keep your business running smoothly.
Complete IT Support for All Your Technology
We have the expertise to manage multiple generations of PCs, laptops, servers, mobile devices, operating systems, and software including Mac and Apple products. Wherever you have offices – in Vernon, Armstrong, or Enderby, BC, our on-call experts are there when you need fast, professional remote OR on-site IT support priced to provide exceptional value.
What’s Included in the IT Services Plans?
- 24/7 Help Desk Support
- On-Site Troubleshooting
- Network Monitoring
- Automated Data Backups & Recovery
- Cybersecurity & Threat Protection
- Patch & Update Management
- Cloud Services (Microsoft 365, Google Workspace)
- Strategic IT Consulting
- Hardware & Software Procurement
- Disaster Recovery Planning
Bassani Tech offers three IT plans to match your business needs.
Basic: 9-5 support, backups, patch management, and cybersecurity – ideal for small offices needing essential coverage.
Value: Add on-site support, disaster recovery planning, and IT consulting – great for growing businesses wanting more hands-on help.
Premium: Delivers 24/7 support, full network monitoring, cloud services, procurement, and advanced consulting – perfect for businesses needing complete, scalable IT management.
Personalized Plans That Fit Your Business
We take time to discuss with you your company’s IT environment and recommend the best plan that aligns with your goals and infrastructure. The initial consultation and assessment are always free.
Get Started with Trusted, Local IT Support
With Bassani Tech IT Support, you have a partner to support you, your staff, and your IT. No matter the urgency, time of day, or technology issue — we are here to keep you up and running so you can meet the needs of your clients. Having us as a managed service provider gives you an incredible amount of freedom. Real-time monitoring and alert systems allow us to resolve issues—often before they impact your operations. After-hours support is always available when needed.
Our mission is to deliver high-quality, reliable, and affordable IT services while building personal, trusted relationships. Our vision is to be the most customer-focused IT provider in the Okanagan Valley. Let Bassani Tech power your business with expert support. Contact us today for a FREE assessment and quote. Discover how we can support your success!
Services
IT Procurement Services
Identifying or custom-building specific device configurations, and advocating for pricing levels that drive value and align with the business requirements of our clients.
Remote Support Services
Our techs provide fast answers with our technology that allows us to ‘visit’ your computer and either apply fixes or make recommendations.
Deskside Support Services
If Remote Support does not provide the solution, our techs will come onsite to your computer and either apply fixes or make recommendations.
Software Support Services
Contract with us to keep your computer software at the latest levels and apply software upgrades when it is convenient for you.
Proactive Maintenance
We keep your Microsoft Windows computers healthy and secure with built-in automated proactive maintenance.
On-site Support Included
If we cannot resolve an issue remotely, we will send a technician to your office to repair it on-site.
Live helpdesk 24/7/365
Our helpdesk is available 24/7 (including weekends and holidays) ensuring your staff can get the support they need when they need it.
UserCare
We can provide ongoing management of your computers and gives your users unlimited access to professional IT support whenever they need it
Managed IT Service Provider
Ensuring that your technology is everything you need it to be, exactly when you need it, can create a huge challenge for businesses
IS A MANAGED IT SERVICE RIGHT FOR MY BUSINESS?
Not only do you have the peace of mind knowing that our experts are regularly monitoring your systems for problems and resolving them before they become critical, but we also offer this service at a fixed fee.
FIXED-RATE OR FLAT MANAGEMENT FEE SCHEDULE?
A flat rate means that you can spend more time on growing your company, and less time on balancing your books.
It is our job to deliver seamless, affordable Managed IT Services as quickly and efficiently as possible. Investment in your business technology today for a better tomorrow. Contact us today!
Give Us A Call Today!
Whether you’re a small business with a handful of computers, or a large business with an IT department; Bassani Tech gives your business the flexibility to outsource all of your IT support, consulting and project requirements to Bassani Tech, or outsource only certain parts and utilize internal resources or other organizations to handle the rest.